Nordic Education for Dog Trainers’
Privacy Policy
This privacy policy provides you with details of how we collect and process your personal data through your use of our website, www.nordicdogtrainer.com or any subdomains. This includes any information you may provide to us when you purchase a product or service, sign up to our email mailing list, or take part in a prize draw or competition. By providing us with your data, you warrant to us that you are over 13 years of age.
Nordic Education Centre for Dog Trainers AS is the data controller, and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy policy).
If you have any questions about this privacy policy, please contact us by using the details below.
Contact Details
Full name of legal entity: Nordic Education Centre for Dog Trainers AS
Email address: mail@nordicdogtrainer.com
Postal address: Nordic Education Centre for Dog Trainers AS, Røsvikveien 1503, 8220 Røsvik, Norway.
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at mail@nordicdogtrainer.com or updating your settings in our preference centre.
What data do we collect?
Our Company collects the following data:
Personal identification information (Name, email address, phone number, etc.)
Personal data means any information capable of identifying an individual. It does not include anonymised data.
We may process the following categories of personal data about you:
Communication Data that includes any communication that you send to us whether that be through the contact form on our website, email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
Customer Data that includes data relating to any purchases of goods and/or services, such as your name, title, billing address, delivery address, email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us, and/or taking steps at your request to enter into such a contract.
User Data that includes data about how you use our website and any online services, together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back-ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests, which in this case are to enable us to properly administer our website and our business.
Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests, which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.
Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free giveaways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.
We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests, which is to grow our business. We may also use such data to send other marketing communications to you about relevant products and services, such as online courses, books, live broadcast trainings such as webinars, live events and conferences, and coaching and mentoring services. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
Where we are required to collect personal data by law, or under the terms of the contract between us. If you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you do not provide us with the requested data, we may have to cancel a product or service you have ordered, but if we do, we will notify you at the time.
We will only use your personal data for the purpose for which it was collected, or for a reasonably compatible purpose if necessary. Should we need to use your details for an unrelated new purpose, we will let you know and explain the legal grounds for processing.
We may process your personal data without your knowledge or consent where this is required or permitted by law.
We do not carry out automated decision-making or any type of automated profiling.
How do we collect your data?
You directly provide Nordic Education Centre for Dog Trainers with most of the data we collect.
We may collect data about you by you providing the data directly to us (for example, by filling in forms on our website or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies.
Likewise, we may receive data from third parties such as analytics and/or information providers, (for example, Google), based outside the EU, advertising networks such as Facebook based outside the EU, and providers of technical, payment and delivery services such as data brokers or aggregators.
We collect data and process data when you:
Register online or place an order for any of our products or services
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
Use or view our website via your browser’s cookies. Register for one or more of our online newsletters and register to our email lists.
How will we use your data?
Nordic Education Centre for Dog Trainers collects your data so that we can:
Process your order and manage your account
Email you with special offers on other products and services we think you might like when Nordic Education Centre for Dog Trainers processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
Marketing communications
Our lawful ground for processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).
Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.
Before we share your personal data with any third party for their own marketing purposes, we will get your express consent.
You can ask us or third parties to stop sending you marketing communications at any time by following the opt-out links in every email sent to you OR by emailing us at mail@nordicdogtrainer.com
If you opt out of receiving marketing communications, this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, orders etc.
Third parties
In addition to Google Analytics and Google LLC 8as previously described), we collaborate with the following external data handlers outside the EU. These are Stripe for our online purchasing solution; Simplero for registrations; Facebook Inc. for social media; and WordPress for our website nordicdogtrainer.com.
The necessary guarantees for transferring information to the US is secured by data handling certification under the EU-U.S. Privacy Shield, EU private information article number 45.
Credit card information is not stored on our server. All purchases are through Stripe Payments Europe, Ltd, Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland.
Disclosures of your personal data
We may have to share your personal data with the parties set out below:
Service providers who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors and insurers.
Government bodies that require us to report processing activities.
Third parties such as copywriters, customer support and virtual assistants.
Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We require all third parties to whom we may transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
International transfers.
Countries outside the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside the EEA unless the transfer meets certain criteria.
Many of our third parties’ service providers are based outside the European Economic Area (EEA), so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is implemented:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission;
Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe;
Where we use providers based in the United States, we may transfer data to them if they are part of the EU-US Privacy Shield, which requires them to provide similar protection to personal data shared between Europe and the US.
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
How do we store your data?
Nordic Education Centre for Dog Trainers securely stores your data at the server used by our webmaster. Nordic Education Centre for Dog Trainers will keep the data you have entered for as long as you want to be registered on our emailing list. When purchasing a product, your data will be stored until the course has finished. The data will be deleted in our registration system in Simplero.
Nordic Education Centre for Dog Trainers would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Nordic Education Centre for Dog Trainers from contacting you for marketing purposes or giving your data to other members of Nordic Education Centre for Dog Trainers.
What are your data protection rights?
Nordic Education Centre for Dog Trainers would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data from Nordic Education Centre for Dog Trainers.
The right to rectification – You have the right to request that Nordic Education Centre for Dog Trainers corrects any information you believe to be inaccurate. You also have the right to request that Nordic Education Centre for Dog Trainers corrects any information you believe to be incomplete or inaccurate.
The right to erasure – You have the right to request that Nordic Education Centre for Dog Trainers erases your personal data under certain conditions.
The right to restrict processing – You have the right to request that Nordic Education Centre for Dog Trainers restrict the processing of your personal data under certain conditions.
The right to object to processing – You have the right to object to Nordic Education Centre for Dog Trainers’ processing of your personal data under certain conditions.
The right to data portability – You have the right to request that Nordic Education Centre for Dog Trainers transfers the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by:
Email: lisbeth@nordicdogtrainer.no
Call us at: +47 99 04 28 03
Or write to us: Røsvikveien 1503, 8220 Røsvik, Norway
Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data upon our instruction, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Data retention
We will only retain your personal data for as long as necessary in order to fulfil the purposes for which we collected it, including for the purpose of satisfying any legal, accounting, or reporting requirements.
When deciding what is an appropriate length of time to retain your data, we take the following into consideration: any applicable legal requirements, the volume, nature and sensitivity of the data, potential risk of harm from unauthorised use or disclosure, and the purpose(s) for which we may use the data, and whether these can be achieved by other means.
For tax purposes, the law requires us to keep basic information about our customers (including contact details, identity, business communications, financial and transaction data) for ten years after they cease being customers.
In some circumstances, we may anonymise your personal data for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Cookies
Cookies are text files saved on your computer in order to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
Nordic Education Centre for Dog Trainers uses cookies in a range of ways to improve your experience on our website. This includes: Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies. Below are the ones that our website uses:
Functionality – Nordic Education Centre for Dog Trainers uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Nordic Education Centre for Dog Trainers uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Nordic Education Centre for Dog Trainers sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Nordic Education Centre for Dog Trainers website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, we recommend that you read their privacy policy.
Changes to our privacy policy
Nordic Education Centre for Dog Trainers regularly reviews its privacy policy, and notifies of any updates on this web page. This privacy policy was last updated the 27th of December 2022.
How to contact us
If you have any questions regarding Nordic Education Centre for Dog Trainers’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: mail@nordicdogtrainer.com
Call us: +47 99 04 28 03
Or write to us at: Røsvikveien 1503, 8220 Røsvik, Norway
